SHIPPING
All good! Currently dispatching parcels within 1-3 business days.
UK - Options available:
ROYAL MAIL 24HR (1-3 DAY DISPATCH) - £3.95
NEXT WORKING DAY DELIVERY - £8.95 (order before 2pm weekdays only).
Royal Mail 24HR delivery aims to deliver within 24 hours (one working days) after dispatch. Tracking is only available for next working day services.
In some instances these times may be exceeded by Royal Mail. We cannot be held responsible for any delays caused by Royal Mail, these delays (if any) are out of our control. Please allow 5 working days to pass before reaching out to us if you have not received your parcel.
Economy International (10-60 business days) £8.95 (non-tracked)
International Tracked - £16.95
For tracked mail, you can enter your tracking number here or click the link in your dispatch notice email. Please allow 48 hours for your tracking to populate and update.
Typically for Europe, the delivery aim is 5-7 working days from dispatch. In some instances this may take up to 60 working days for non tracked service. We cannot be held responsible for any delays caused via the carrier and/or customs.
INTERNATIONAL GROUP 1 - Options available:
(Canada, USA, UAE, China, Hong Kong, Singapore)
International Tracked - £19.95
Typically for these counries, the delivery aim is 7-10 working days from dispatch. In some instances this may take up to 15 working days. We cannot be held responsible for any delays caused via the carrier and/or customs.
REST OF WORLD - Options available:
International Tracked - £35.95
Typically for these countries, the delivery aim is 7-10 working days from dispatch. In some instances this may take up to 20 working days. We cannot be held responsible for any delays caused via the carrier and/or customs.
We are not liable for local customs and sales tax. Your local customs authority may notify you once your order reaches your country and customs and sales tax may be applied and paid by you before you receive your goods. Any customs delay or charges that may occur is beyond our control.
Lost / Stolen / Damaged parcels
We cannot be held responsible for lost or stolen parcels. Once your parcel leaves our hands, it is the responsibility of the carrier to deliver your parcel. By purchasing you adhere to these conditions. In the unlikely event your parcel has not arrived or has arrived damaged, you can look to make a claim with Royal Mail here.
Please contact us at woof@popandted.co.uk for any details they require to assist with your claim. The outcome of this claim is out of our control and we are unable to make any influence on the carriers decision.
For any questions regarding shipping please email: woof@popandted.co.uk
Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:
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Pay in 3
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Pay Later
Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.